We’ll be your ESM or IT Services team
Your employees and customers expect IT to provide great support services for your business applications and systems. And you provide this support through the use of a Help Desk, Service Desk, Tier 1 Support, or similarly named service team. And this team also needs a well-structured TSM or ESM system. But do you want your own IT staff performing this service? Or would you rather have them focus on building new business capabilities? Keep your IT focused on delivering new value to your business by taking advantage of T4S’ Managed Services.
T4S Managed Services
At T4S, we are an experienced Managed Services and application support provider whose services we tailor to meet your specific business needs. We optimize and run your daily IT Service Management operations from break-fix support to complete application support services. With our proven managed services processes, as well as using a state-of-the-art ESM/ITSM system, we deliver managed services to you in a quality and cost-effective manner.
Our Managed Support Services for ESM/ITSM and applications help you automate and simplify your processes which drive employee and customer satisfaction and lower your costs. In addition, we implement ITIL, DevOps, and agile-based practices to continuously analyze your application environment to find new business opportunities to transform while ensuring stability.
Whether you need part-time support or require a fully staffed & trained support team, we can create a managed service solution to fit your size and type of business.
Service Offerings
Our Managed Services are structured across the following offerings. We can also build a managed solution tailored to your specific needs.
IT & ESM Application Support
Let us administer, configure, & manage your ITSM or ESM solution
Managed Services for IT Asset Management
We will manage your IT and service assets throughout their lifecycles
Managed Application Services
Begin with the end in mind – digital roadmaps aligned to target business outcome
App Managed Services for OutSystems
Our services team will provide unmatched managed support for your OutSystems application portfolio
Compliant Cloud Managed Services
Have us manage your apps in a compliant manner with standards such as HIPAA