Watch the replay of Atlassian and T4S Partners informative webinar on how to leverage technology, process, and structure to various non-IT functional groups in your organization.
Organizations today need Service Delivery across key functions in the business, however in many companies, service delivery is disjointed. Non-IT functions have an opportunity to leverage technology, process and structure that has worked successfully for IT and the Service Desk.
Functional groups such as HR, Facilities, Marketing, Finance, Field Support and more are providing improvements to their users and stakeholders by mirroring what has been already done in their organization.
Learn about:
- How IT can provide service leadership for the Organization
- Enterprise Service Management 2.0 Principles
- Integrate workflow across Business Functions
Speaker
Megan Hartz
Principal Consultant, Enterprise Service Management @T4S Partners, Inc.
Megan has over 20+ years experience in Information Technology. She has worked and led teams across all IT domains.
Prior to joining T4S Partners in 2022, Megan was the Associate Director of Enterprise Service Management for the University of Missouri – System.
In her 5 years in that role, Megan expanded Service Management practices to over 50 unique units including HR, Finance, Compliance, Student Administration, Healthcare, Teaching & Learning, Academic Research, and Auxiliary functions.
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