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Session 1 – Setting the Foundation

Building a Robust CMDB with Virima for JSM Users

See the recording of our inaugural session of this two-part webinar series. We take you on the journey to show how to build a robust, reliable, and visually intuitive Configuration Management Database (CMDB) using Virima.

This tailored approach is designed specifically for users of Jira Service Management (JSM). In this session, we delve into the fundamentals of building your JSM CMDB, beginning with understanding your desired outcomes, identifying your key data sets, and leveraging the value of a well-maintained CMDB. Don’t miss the opportunity to REPLAY this session at your convenience to gain valuable insights and practical knowledge to enhance your CMDB capabilities within the JSM environment.

Visit this page for more information about our Virima for JSM solution.

Session 2 – Implementation Excellence

Seamless CMDB with JSM using Virima

In today’s fast-paced and dynamic business environment, organizations rely heavily on robust IT Service Management (ITSM) solutions to ensure operational efficiency and service delivery.

The Configuration Management Database (CMDB) plays a pivotal role in maintaining a centralized repository of configuration items and their relationships, providing a foundation for effective IT service management. This webinar will highlight the value of Atlassian Jira Service Management (JSM) with an integrated CMDB supported by Virima. Participants will gain valuable insights into optimizing their ITSM, ITOM, DevOps and SecOps processes.  Join us as we delve into the benefits of this integration, share best practices, and demonstrate how Virima and JSM together can enhance collaboration, streamline workflows, and ultimately elevate your organization’s IT service delivery, as well as other key functions.

Key Highlights

Session 1:

  • Helping you get started with your Jira Service Management CDMB
  • Understanding the Role of the CMDB in ITSM, ITOM, DevOps & SecOps
  • Introduction to Virima\’s Features and Benefits
  • Strategies for populating the CMDB using automated discovery
  • Real-world Insights from Successful Implementations

Session 2:

  • In-depth Exploration of Virima’s Integration Capabilities
  • Ensuring Data Synchronization Between the JSM CMDB and Virima
  • Automating Change Management Workflows for Efficiency
  • Realizing Benefits Through Best Practices
Click here to download the summary for session 1Click here to download the summary for session 2