• Skip to main content
  • Skip to header right navigation
  • Skip to site footer
T4S Partners Logo

T4S Partners

  • Services Overview
    • Application Transformation
      • Digital Transformation
        • Application Transformation Blueprint
        • Architecture Strategy & Assessment
        • Digital Center of Excellence
        • Low-Code Application Development
        • Cloud-native Application Delivery
      • Application Modernization
        • Rapid Application Assessment
        • Application Modernization & Remediation
        • Application Migration
      • Managed Application Services
        • App Managed Services for OutSystems
        • Compliant Cloud Managed Services
      • OutSystems Low-code Developer Training
    • Enterprise Service Management
      • ITIL Baseline Assessments
      • Service Desk Assessments
      • IT Service Management
      • ESM Implementation Services
      • Service Asset & Configuration Management (SACM)
      • IT Security Management
      • ESM Managed Support Services
      • ITSM Managed Services
      • IT Service Management
    • Cloud Enablement
      • Cloud-native Application Delivery
      • Cloud Integration Services
      • Compliant Cloud Managed Services
  • Our Partners
  • Company
    • About Us
    • Executive Team
    • In the News
    • Careers
  • Contact
MyBrandForce’s IT Service Management Journey

 

Support for the Field Workers

An efficient observational data gathering process, which is heavily dependent on technology, is fundamental to MyBrandForce’s core operations. Therefore, it is imperative that the team have the right platform to effectively deliver IT Service Management in support of every Field Worker — whether at a command center, warehouse, or in-store.

The Goal: Service Management, Quick and Easy

MyBrandForce was hampered by the lack of a solution to support its workers when issues in the field arose with either technology or logistic issues. Requests for automation or customization were problematic and even basic changes like adding a new service request model and updating it on the portal required costly vendor intervention each time. They knew they needed to own the roadmap of their critical service management platform and have the flexibility to make changes quickly based on the business needs.  Affordability and ongoing support were critical to the selection of the solution and vendor as well as to the viability of the company.

“[T]he deciding factor was the ability for a company like MyBrandForce to be live with a fully configured service within days of signing up”

Dan Martinez, Chief Operating Officer for MyBrandForce

The Solution: easysmTM from T4S Partners – Cloud-Based – Simple, Smart and Scalable

MyBrandForce selected easysm from T4S Partners, an IT Service Management solution that required minimal setup/configuration effort at an affordable cost and happened to be a “cloud-based SaaS solution running on AWS.” Dan Martinez, Chief Operating Officer for MyBrandForce, says, “the deciding factor was the ability for a company like MyBrandForce to be live with a fully configured service within days of signing up.” In addition to the speed of the implementation, Martinez also stated, that “the AWS-based platform is ideal for supporting any combination of pre-built and custom-built applications required by fast-moving companies with a distributed workforce like MyBrandForce”.

Let’s work together

Get in touch with us and send some basic info about your project.

Get in touch!

Social

Follow along on social media

  • Facebook
  • Twitter
  • LinkedIn
  • YouTube

Contact

Get in touch with us here

+1-720-379-4070
info@T4SPartners.com

7935 E Prentice Ave, Suite 400
Greenwood Village, CO 80111

Navigation

  • Services
  • Partners
  • Company
  • Contact

Newsletter

Copyright © 2023 · T4S Partners · All Rights Reserved · Privacy Policy

Return to top

ITAM Webinar Session 3

ITAM Webinar Session 2

ITAM Webinar Session 1