A full-featured ITSM system made simple
Simple,
Smart &
Scalable
Automate Critical Processes To Capture An Expert View Of Your Campus-Level Services
Education ITSM provides a complete, integrated ITSM solution that streamlines campus-wide service management on a single platform. It makes it easy for students, faculty, and staff to find the support they need anytime, anywhere.
Service management solutions for the digital age
Powerful automation for the modern enterprise
Workflow automation and virtual agents that streamline and scale support in your business – from dealing with simple questions to resolving complex support requests.
Make it easy. Make it happen.
Companies spend 20% of their budget to resolve problems. easysm integrates service management across functions and technologies to give companies better visibility on services, improve customer satisfaction and reduce costs by 10%
Simple, scalable, and efficient
Built for your data in mind, easysm is a unique no-code platform that enables the rapid development and deployment of enterprise-grade customizations.
AI-driven automation tools for the modern enterprise
Through intelligent search and machine learning, easysm features an agent assistant that reviews tickets, prioritization, business context and user/agent/customer preferences to deliver proactive responses.
We solve complex problems that require rapid and intelligent decision-making to increase business agility.
Enterprise software, built for business users, designed for their needs.
Unify communications and collaboration across the organization, regardless of channel or device. easysm enables users to work the way they want to, allowing teams and individuals to achieve more despite disparate technologies.
Empower information workers to be more effective with a consumer-grade user experience in the channel of choice.
Delivering the Power of Consistent Service
With a complete set of services and an integrated technology, easysm delivers a single point-of-service that helps organizations manage day-to-day services across all lines of business.
Features & benefits
Automated onboarding experience
A comprehensive, fully automated onboarding experience to easysm Service Management. easysm will be the standard for transforming how enterprises optimize their interactions with external business partner networks.
Specially crafted easysm experience
Completely revised from years of experience in onboarding customers large and small.
Easy administration
Making the most of your investment means making sure your organization has the right level of support it needs at all times.
Dynamic self-service portal
Configured by you for you… starting with our best practice baseline, of course!
Workflow automation
With unlimited levels of approvals and tasks. It’s all Driven by Data!
True SaaS experience
With SaaS-style billing. Pay for your subscription monthly or annually.