ITIL Baseline Assessment


T4S Partners offers a ITIL Baseline Assessment using best practices HDI, ITIL, KCS, and CMMI to enable you to develop organizational alignment and improve your service maturity.

T4S Partners has simplified assessing your current state and getting you to measurable Improvement.

The Baseline Assessment uncovers and unlocks a focused set of results that will quickly help determine gaps, root causes of poor performance, training requirements linked to organizational requirements, and guidance on what and how to measure essential baseline data.



Benefits of the ITIL Baseline Assessment


The T4S Partners ITIL baseline and Service Desk assessments will enable you to create a stronger ITSM program and increased effectiveness by:

  • Identifying gaps in governance, improve leadership, and management alignment within IT processes.

  • Analyze processes, bottlenecks, and root causes of poor performance.

  • Reduce IT risks and exposures.

  • Identify training opportunities.

  • Improve collaboration, resource optimization, policy and strategy, process and procedures, staff and customer satisfaction and improve overall performance.


Service Desk Assessment


Benchmarking your Service Desk performance against your peers and competition will help you identify your strengths and opportunities and enable you to take targeted actions to improve your Service Desk, making it more efficient, productive, and competitive, while often reducing waste and unnecessary costs.

Many Service Desks struggle to show the real value they provide, especially to senior leadership. This can make it more challenging to obtain investment into the team, without a clear business plan detailing costs and opportunities for savings.

T4S Partners has experts that will lead you through a comprehensive assessment, helping you align with best practices and identify opportunities for improvement and savings.



Benefits of A Service Desk Assessment


The T4S Partners ITIL baseline and Service Desk assessments will enable you to create a stronger ITSM program and increased effectiveness by:

  • Identifying gaps in governance, improve leadership, and management alignment within IT processes.

  • Analyze processes, bottlenecks, and root causes of poor performance.

  • Reduce IT risks and exposures.

  • Identify training opportunities.

  • Improve collaboration, resource optimization, policy and strategy, process and procedures, staff and customer satisfaction and improve overall performance.


Secure The Best ROI and Deliver A World Class Customer Experience

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